We are premier internet merchants, dedicated to customer service and satisfaction. We guarantee our products for quality and ensure speed of service, with same day shipments being our goal depending on availability. We have a dedicated team for customer service and welcome your feedback through the contact us page.
Our contact information
By email:
sales@thepocketfriendlystore.com
By standard mail:
The Pocket Friendly Store
102 Harvest ct
Volo, IL 60020
By phone:
1-888-880-9477 Toll free
1-847-665-9770 Long distance (between 8 a.m. and 9 p.m. CST)
sales@thepocketfriendlystore.com
By email:
sales@thepocketfriendlystore.com
By standard mail:
The Pocket Friendly Store
102 Harvest ct
Volo, IL 60020
By phone:
1-888-880-9477 Toll free
1-847-665-9770 Long distance (between 8 a.m. and 9 p.m. CST)
sales@thepocketfriendlystore.com
Shipping Information:
Shipping is done by the end of the 2nd business day except for back-ordered items. For back-ordered items, we will notify you as soon as possible with the shipping and tracking information. We use a variety of shipping services depending on your location and the item size and weight. UPS Ground is the preferred shipping carrier but we reserve the right to use any carrier to ensure fast delivery.
Refund, Returns and Cancellation Policies:
Cancellations are accepted anytime before an item ships from our warehouse. Usually within 24 hours if there is no tracking number assigned to your order.
Refunds are only allowed due to defective items or if you can show that the item is very different from the item described in the product listing. All returns must be authorized in writing so contact us before you return your merchandise. Returned merchandise will be exchanged for same or similar products or buyer may receive merchandise credit.
Frequently Asked Questions:
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Shipping is done by the end of the 2nd business day except for back-ordered items. For back-ordered items, we will notify you as soon as possible with the shipping and tracking information. We use a variety of shipping services depending on your location and the item size and weight. UPS Ground is the preferred shipping carrier but we reserve the right to use any carrier to ensure fast delivery.
Refund, Returns and Cancellation Policies:
Cancellations are accepted anytime before an item ships from our warehouse. Usually within 24 hours if there is no tracking number assigned to your order.
Refunds are only allowed due to defective items or if you can show that the item is very different from the item described in the product listing. All returns must be authorized in writing so contact us before you return your merchandise. Returned merchandise will be exchanged for same or similar products or buyer may receive merchandise credit.
Frequently Asked Questions:
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